Question 1

Reservation Deposits

Accepted Answer

One night or one third, which ever is greater is due to secure all reservations. This deposit will apply to the end of your reservation and the balance will be due in full upon check-in.

Question 2

Cancellations and Amendments

Accepted Answer

All reservations require 14 days notice to cancel or amend. There is a $50 processing fee when cancelling MORE than 14 days away from arrival. Cancellations & amendments with LESS than 14 days notice forfeit the entire deposit. If you have booked with a third party booking agency, please refer to your confirmation from that agency for your exact policy. Date Change: A $50 fee is added to any reservation that has to change dates. (Except for extending existing reservations).

Question 3

Room Occupancy

Accepted Answer

Based on our Certificate of Occupancy there are limitations set regarding the maximum number of people (adults & children) in every room. If your party size exceeds the allowed occupancy in the room you have reserved you will be required to upgrade to a larger room and will be subject to the prevailing rates. In the event we do not have a room suitable for your revised party size you will be required to take an additional room or cancel the reservation subject to a full cancelation penalty.

Question 4

Parking?

Accepted Answer

Parking is guaranteed for one spot per room booked. 
Please inquire at the Front Office on the day of arrival for additional parking.

Question 5

Kitchenette Policy

Accepted Answer

All rentals of kitchenette rooms will automatically be assessed a $50.00 refundable cleaning deposit, this is to ensure that the kitchen facilities are clean upon your check-out.  If we are required to clean the kitchen facilities (kitchenette area, dishes, pots, pans and utensils) upon your departure your deposit will be forfeited to cover the cost of returning the kitchen facilities to a clean condition.

Question 6

No Smoking Policy

Accepted Answer

All rooms are NON-SMOKING, failure to comply with the policy will result in a $250.00 cleaning fee assessed on the card on file. Going into the 2022 season we are working on finding a smoking area on property. Once this is established smoking on the property will only be allowed in this area.

Question 7

Pet Policy

Accepted Answer

We are NO longer pet-friendly. If you have any questions regarding this policy, please contact us directly.

Question 8

Check-In Requirements

Accepted Answer

To check-in you must be over 21 years old and present a valid photo-ID and the card used to make the reservation. If the cardholder is not present, we require a signed authorization form that can be filled out on your mobile device ahead of check-in.

Policies and Frequently Asked Questions

Policies

FAQs